Orders & Shipping
Where do you ship from?
All in-stock products are shipped same day from our California warehouse.
Do you ship outside of the U.S.A?
We ship to all U.S.A territories including Hawaii, Alaska, and PR. Unfortunately, we do not ship to other countries at this point.
How fast do you ship orders?
98% of orders ship same day. Orders placed between 7:00AM-4:30PM PST will be shipped same day. Orders placed after 4:30PM PST will be shipped the following business day.
How Can I Receive Same-Day Shipping?
All orders placed between 7:00AM-4:30PM PST will be shipped same day. Orders placed after 4:30PM PST will be shipped the following business day.
How to get same day shipping on OEM Skyjack Orders?
All OEM Skyjack orders must be placed between 7:00 am - 1:00 pm PST. All orders placed, after 1:00 pm PST, for Skyjack OEM will be shipped the following business day.
Parts & Compatibility
Are these OEM or Aftermarket parts?
RSW offers a mix of OEM & Aftermarket parts, our aftermarket products meet or exceed OEM specifications.
What type of warranty do your parts have?
Most parts have a 1-Year warranty, no labor reimbursement. Please read GENERAL RETURNS section for exclusions.
Payments & Accounts
What type of payments do you take?
For online and phone orders we accept credit and debit card payments at time of purchase.
How do I apply for an open account?
Email care@rswparts.com to request a credit application.
Support & Service
What are your hours of operation?
Phone: Mon-Fri 7:00 am to 5:00 pm (PST)
Walk-in: Mon-Fri 7:00 am to 5:00 pm (PST)
